Refund & Cancellation Policy
Last Updated: 2026-04-17
1. 7-Day Money-Back Guarantee
We are confident in our tools. Therefore, we offer a full money-back guarantee within 7 days of your initial purchase for any plan (Monthly or Lifetime) if you encounter a technical issue we cannot resolve.
2. Non-Refundable Circumstances
Since our services rely on client-side processing (within your device), please note the following circumstances where we may not offer a refund:
- Device Performance: Slow processing caused by the user's device specifications or outdated browser (as processing happens on your side, not our servers).
- Change of Mind: Refund requests made after 7 days, or simply due to a change of mind without a technical defect in the service.
3. Subscription Cancellation
For monthly plans, you can cancel auto-renewal at any time via your dashboard. Your subscription will remain active until the end of the current billing period, and no future charges will be made.
4. Processing Time
Approved refund requests are processed within 3-5 business days. Funds may take longer to appear on your bank statement depending on your card issuer.
To request a refund, please send your order ID and reason to: billing@pdflabo.com